Giftvelo Terms & Conditions

Effective Date: 10th January, 2025

Welcome to Giftvelo! By accessing and using our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase or using our services.

1. Introduction

• These Terms govern your use of Giftvelo (www.giftvelo.com) and its services.

• By using our platform, you confirm that you are at least 18 years old or have parental consent.

2. User Accounts & Responsibilities

• Users must provide accurate and complete information when creating an account.

• You are responsible for maintaining the confidentiality of your account credentials.

• Misuse, fraud, or unauthorized activities may result in account suspension or termination.

3. Product Listings & Purchases

• All product descriptions, images, and prices are subject to change without notice.

• Giftvelo reserves the right to cancel or refuse any order if a product is out of stock, mispriced, or suspected of fraudulent activity.

• Payments must be made through approved payment methods on our platform.

4. Shipping & Delivery

• Delivery times vary based on location and shipping method.

• We are not responsible for delays due to unforeseen circumstances (e.g., weather, courier delays).

• Customers must provide accurate shipping details to avoid delivery issues.

5. Return & Refund Policy

• Returns are accepted for eligible items within 4 days of delivery.

• Refunds will be processed after product inspection. See our Return Policy for details.

6. Intellectual Property Rights

• All content, logos, and trademarks on Giftvelo are owned by or licensed to us.

• Users may not copy, reproduce, or use any site content without written permission.

7. Prohibited Activities

Users must not:

? Engage in fraudulent transactions.

? Use Giftvelo for illegal or harmful purposes.

? Interfere with the platform’s security or operations.

? Post misleading, offensive, or copyrighted content without permission.

8. Limitation of Liability

• Giftvelo is not liable for indirect, incidental, or consequential damages resulting from your use of our platform.

• We do not guarantee uninterrupted access to our website or services.

9. Privacy Policy

• By using our services, you agree to our Privacy Policy, which explains how we collect, use, and protect your data.

10. Modifications to Terms

• Giftvelo may update these Terms at any time. Continued use of our platform after updates means you accept the changes.

11. Governing Law & Dispute Resolution

• These Terms are governed by the laws of Toronto,Ontario

• Disputes will be resolved through Canada in Toronto.

12. Contact Us

For any questions, reach out to Giftvelo Customer Support at support@giftvelo.com.

By using Giftvelo, you agree to these Terms & Conditions. If you do not agree, please refrain from using our services.